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BankFlex delivers and supports Internet, e-Corporate, Mobile and
Teller Banking solutions that are massively flexible across channels
and business products, creating a unified customer experience with
significantly lower costs of implementation and ownership, allowing
you to respond faster to new opportunities and competitive pressures
while at the same time increasing sales and improving customer satisfaction.
Massively
Flexible Across Channels and Business Products
BankFlex provides powerful, genuine multi-channel capabilities that
integrate seamlessly across all channels i.e. branch, call centre,
mobile phone, Internet, kiosk.It is easy to add newer channels with
optimal reuse of business logic and technology investment.
Significantly
Lower Costs of Implementation and Ownership
BankFlex, is a modular and business process driven solution. It
offers immense flexibility in ever evolving business processes needs,
leading to lower cost and shorter time of implementation. BankFlex
can be integrated, configured and deployed within weeks.
Respond
Faster to New Opportunities and Competitive Pressures
BankFlex as a business tool dramatically improves bank’s ability
to respond rapidly to changing market needs and competitive pressures.
Banks can use its rules based features to define and activate new
products and business services within days.
BankFlex
delivers sales uplift by providing ability to cross-sell and up-sell
bank’s products. BankFlex renders seamless interfacing with complementary
solutions such as CRM engines, frontline sales effectiveness, web
analytics, wealth management and variety of web services gateways.
Improved
Customer Satisfaction
Using BankFlex customers can personalise screens, such as they can
specify a different look and feel e.g. font, colour, size of the
text, language that will then be rendered for them whenever they
logon. BankFlex inherently supports a single view of customer.
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