Case Studies

Case: Omni-channel digital banking solution

ABA – Advanced Bank of Asia

The bank approached us to digitalize their corporate channels. BankFlex innovative omni channels catered to their strategic needs, also helped them to extend their digital channels and also add newer ones. We have an association of more than 5 years with the bank.

The Problem

The bank was known for its initiatives and leadership in digital banking. They had a successful mobile banking solution for their retail customers, but they were looking for state-of-art internet & mobile banking solutions for Corporate digital channels. The bank was targeting to land leading local and global corporate companies in Cambodia as customers.

The main problem the Bank was facing was with regards to multiple channels. These were difficult to maintain and didn’t cater to the strategic needs of corporate channel expansion.

The Solution

BankFlex offered them a single omni-channel solution for both of their corporate and retail customers which was easy to maintain with better customer experience.