BankFlex^® allows bank′s teams to always be in full control of their Omni-channel platform with its command center solution, BankFlex^® MAC. BankFlex^® MAC comprises of comprehensive set of back-office functionalities and comes as part of the package of delivery of any BankFlex^® digital banking solution. BankFlex^® provides a single integration platform for all channels, which connects with core banking, card processing systems, bill payment systems, mobile phone operators, payment gateways, security systems, Email Servers, SMS Gateways, etc. E.g. Payments setup by accounts using Corporate Internet Banking can be authorised by the authoriser using Mobile APP using mechanisms such as digital certificates.

BankFlex is fully aligned with bank’s business requirements and goals. After complete discussion with banks, we align, configure, and integrate according to the signed-off alignment specifications. BankFlex^® uses an accelerated agile approach to solution delivery, deployment, ongoing support, and improvements. The sprints are planned and agreed upon collaboration with banks.

BankFlex^® uses an accelerated agile approach to solution delivery, deployment, ongoing support, and improvements. The sprints are planned and agreed upon collaboration with banks. Each sprint goes through a review process by the bank′s business and technical teams first from our omni-integration test environment and then in a UAT environment for acceptance and propagation to the production environment.

BankFlex provides ultra-modern, highly secured framework with N-factor authentication and intelli-sense security solution that elevates security smoothly on detection of higher risk, and de-scales it to normal when the risk is addressed and reduced. We have multi-level authorisation offering a variety of industry standards with built-in security features such as Biometric, Digital Signatures, Mobile Signatures, Token OTP using RSA/Vasco security tokens, SMS/Email OTP and can incorporate further security mechanisms as required by the bank. BankFlex^® has regularly and consistently passed several security audits of its channels and platform, which have been carried out by all BankFlex^® clients as well as Eon Technologies through independent security testing companies such as KPMG, Deloitte, and Hellfire.

BankFlex^® Mobile APPS provide a smart and sleek user experience and are available on both iOS and Android platforms. The UI/UX is all styles driven and has been built using latest technologies, HTML5/ CSS/ Angular/ Microsoft MAUI. This allows the solution to easily align to bank′s branding, styling, UI/UX and configure to specific business variations.

BankFlex^® positions banks for future growth with a “ready to deploy” solution to meet their digital transformation needs. BankFlex solution is highly business adaptive and fully aligned with your business requirements. BankFlex^® provides a single Integration platform for all channels which connects with core banking. We provide a well-defined and highly configurable application integration framework (EMA).

BankFlex′s team works as a seamless extension of the bank′s team. Team members are sensibly organised into communication groups, deployed onsite and offsite to achieve optimal quality, throughput, and cost. The communication process is agreed with the bank. We use chat, conferencing, screen sharing, TFS, email and telephone for communications.

BankFlex offers seamless scalability both horizontally and vertically as load & usage increases. Servers can be added and excluded without any service disruption to customers. Our application is tolerant to hardware failures and is highly secured.

BankFlex provides maintenance support after the system goes live. As part of our support, we provide fixes for any issues and changes that need to be incorporated in the deployment arising from the national banking regulations. We also provide functional and technological upgrades to banks. This service is provided as part of AMC. Our customer support team is available round-the-clock to solve any queries or bugs that need to be addressed for our clients.

BankFlex^® is offered at a very high quality and competitive price. There is availability of free product upgrades post system going live as a part of AMC. BankFlex® provides cost-efficient maintenance and enhancement.

BankFlex implements any enhancement required by the bank in the deployed system. These enhancements could be the addition of a new service/transaction, changes in existing functional implementation, integration with a new external system or upgrading the system to a newer technology or platform, adding a new channel, etc. This service is provided on both Fixed Price and T&M basis.