BankFlex^® gives its clients full control over digital channels through a centralized command centre, BankFlex^® MAC. BankFlex^® MAC comprises of comprehensive set of back-office functionalities and comes bundled with every BankFlex deployment. BankFlex^® provides a single integration platform for all channels. The platform connects with core banking, card processing systems, bill payment systems, mobile phone operators, payment gateways, security systems, Email Servers, SMS Gateways, and more. For example, corporate users can initiate payments through internet banking, and designated authorizers can approve the same via mobile app, using digital certificates. Consequently, cross-device transaction workflows make the banking experience even more powerful.

BankFlex^® provides ultra-modern, highly secured framework with N-factor authentication and intelli-sense security solution. This next-generation security framework dynamically adjusts security protocols based on risk patterns. BankFlex^® also supports advanced authentication mechanisms including Biometric, Digital Signatures, Mobile Signatures, Token OTP using RSA/Vasco security tokens, SMS/Email OTP, and more. The solution can further incorporate additional security mechanism, depending on the bank’s needs. Regular independent security audits conducted by clients and firms like KPMG, Deloitte, and Hellfire have validated the security robustness of the platform.

BankFlex^® makes it a priority to align itself with each bank’s business and operational requirements. After a thorough discussion with banks, we configure the platform according to the signed-off alignment specifications. BankFlex^® follows an accelerated agile methodology for rapid delivery, continuous support, and iterative enhancements. Each sprint undergoes collaborative review cycles, moving through integration, UAT, and production environments.

BankFlex^® Mobile APPS offer a smart and sleek user experience on both iOS and Android platforms. Built with cutting edge technologies like HTML5, CSS, Angular and Microsoft MAUI, these apps are designed for flexibility and style. The user interface is fully customizable to a bank’s branding and business requirements.

BankFlex^® scales effortlessly as your business grows. It supports both horizontal and vertical expansion. Banks can add or remove servers without disrupting customer service. Our application is tolerant to hardware failures and is highly secured.

BankFlex′s team works as an extension of the bank′s team, both onsite and offsite. This structure ensures high quality, better output, and cost efficiency. The bank and BankFlex^® agree on the communication process from the very beginning. Our teams use chat, conferencing, screen sharing, TFS, email and telephone for communications.

BankFlex^® positions banks for future growth with a “ready to deploy” solution. It connects all channels through a single integration platform, ensuring smooth interaction with core banking systems. We also provide a well-defined and highly configurable application integration framework (EMA), which simplifies complex processes. Hence, the platform adapts seamlessly to your digital transformation needs and aligns with your strategic goals.

BankFlex^® provides maintenance support after the system goes live. Our maintenance support includes resolving any issues and implementing changes as required by national banking regulations. We also provide functional and technological upgrades to banks. This service is provided as part of AMC. Our dedicated customer support team is available round-the-clock to address queries or fix bugs, letting you enjoy uninterrupted service.

BankFlex^® delivers exceptional quality at a competitive price. Our clients enjoy free product upgrades after the system goes live as part of the AMC. We offer cost-effective maintenance and enhancements to make sure your system stays current and efficient.

BankFlex^® implements enhancements required by the bank in the deployed system. These upgrades could include new services or transaction, modifying existing functionality, integration new external systems, upgrading to a newer technology or platform, introducing additional channels, etc. This service is provided on both Fixed Price and T&M basis.