BankFlex® Kiosk & Self-Service solution transforms the existing infrastructure of banks through comprehensive customer service points. This cost-effective solution helps banks provide a comprehensive service to the customers by using the bank’s service centers, branches, and merchant centers.

The banks’ customers can now bypass branch teller queues and carry out their routine transactions at secure kiosks, serving as customer service points. Kiosks and self-service terminals come in a wide variety, offering flexibility in terms of configuring new connectivity and protocol mechanism. BankFlex® Kiosk & Self Service solution also comes with fully configurable omni-channel security and re-usable business function and host interfaces. BankFlex® Kiosk & Self-Service solution also helps banks save costs on human resources, ensure efficiency and enhance customer experience by offering a comprehensive automated branch teller capability on banks' existing or new Kiosk and Self-Service terminals. The terminals can be remotely managed by bank officials. Considering a wide variety of kiosks and self-service terminals, BankFlex configures the services according to the clients’ priorities and preferences. BankFlex® has the inherent capabilities to easily configure new connectivity and protocol mechanisms. Additionally, BankFlex features fully configurable omni-channel security, reusable business functions and host interfaces.

Configuration according to the bank’s priority features of Kiosk and self-service terminals.

BankFlex® Kiosk & Self-Service Terminal Solution Highlights:

Convenient and Secured: Provide customers with safe and seamless banking experience.

24X7 operation: Customers can now access banking services around the clock.

Optimal resource utilization: Self-service customer service points eliminate the need of human resources.

Cost efficient: Streamlined service delivery would lower operational expenses.

Remote Management: Bank staff can manage the kiosk machines remotely

Comprehensive Auditing: All operations carried out on BankFlex® linked terminals are logged in BankFlex® Audit and can be viewed by banks' staff using BankFlex® MAC




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