KYC

BankFlex unifies eKYC, vKYC, and CKYC into one secure, digital-first solution—accelerating onboarding, reducing fraud, and ensuring compliance across every market.

BankFlex provides a comprehensive KYC framework that integrates eKYC, vKYC, and CKYC into a single platform. eKYC enables instant identity verification through secure digital channels, vKYC supports remote video-based verification for branchless onboarding, and CKYC ensures centralized, standardized customer records for regulatory transparency. With AI-driven document authentication, biometric validation, and seamless integration into core banking systems, BankFlex helps institutions reduce operational costs, enhance fraud detection, and maintain compliance with evolving regulations.

BankFlex^® KYC has various solutions, viz. electronic KYC, video KYC and Central KYC.

BankFlex^® eKYC solution is available on Mobile and Internet banking digital channels, supports Involves Scanning of National ID (Aadhar/Passport, etc) and Face Recognition.

BankFlex^® vKYC solution supports user’s video recording with real documents, User can upload required documents. Supports both Attended and Unattended KYC process over Mobile and Internet Banking channels. Customer can converse with Bank staff/agent using Chat.

BankFlex^® CKYC supports retrieving KYC information directly from Cersai in real-time. Fully supports automated uploading of CKYC details on Cersai.