In today's competitive banking landscape, maintaining client loyalty requires more than just transactional relationships. It demands a proactive approach that not only understands clients' needs but also anticipates them. BankFlex® includes an intelligent and multilingual conversation hub which automatically establishes digital conversation with customers to cross-sell banks’ products over digital channels.

It is a smart system which intelligently identifies new opportunities based on customer profiles and automatically establishes customer conversations leading to straight-through product sales. Bank’s Customers always seek a personalized solution which is tailored according to their business requirements. By curating personalized experiences and identifying new opportunities, BankFlex® DigiSales transforms digital banking into a loyalty-building endeavor

This BankFlex Omni Channel Features as follows

BankFlex® DigiSales Key Highlights:

Intelligent solution: Leverage a smart system that identifies opportunities based on customer profiles.

Curated Personalization: Tailored digital banking solutions to meet individual business requirements.

Behavioral Insights: Opportunities identified after complete behavioral analysis of customer’s profile

Empower Sales Teams: Provide Banks’ sales teams tools to craft conversations around new services relating to their loans, deposits, and other products

Actionable Insights: Each conversation is tracked and provides important insight to sales and marketing teams which can be used to further tune the digital conversation

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