Account opening is the initial and crucial touchpoint for banks to establish rapport with the customers. It is also a primary step in a customer’s banking journey. A slow, complex, or outdated process can lead to higher drop off rates. Whether the users are opening accounts through mobile banking apps, internet or offline branch, offering frictionless experience goes a long way. Even when opening an online account, the customers. Therefore, a speedy, convenient and secure account opening process is the need of the hour.
BankFlex® Open Account _eKYC offers a holistic solution for account opening needs across platforms. We offer an automated and a fully digital account opening process, all while ensuring compliance with Know your customer (KYC) regulations.
Account Opening is the initial touchpoint for a bank to demonstrate technical prowess of its systems and the quality of electronic banking offered to its customers. Most customers experience their first remote banking interaction with the bank when they open their account online BankFlex® Open Account is a state-of-the-art solution designed to offer banks, an efficient, highly secure, and automated account opening process. The solution is flexible, integrates with banks' existing infrastructure and provides options to banks to support the opening of accounts and tracking of customer interactions across multiple channels such as Internet, APPS, Branch, Call Center.
BankFlex® Open Account workflow based operation allows easy integration with external consumer credit reference systems. BankFlex® Open Account + eKYC goes beyond a mere process—it lays the foundation for positive and enduring banking relationships.
Instant Digital Account Opening: Simplifies the account opening experience through paperless, automated process. Customers can now open accounts online within minutes.
Robust Security Measures: Enhances the security channel with an automated customer authentication process.
Flexible Integration: Connects with your bank’s existing infrastructure to streamline workflows and improve operational efficiency.
Real-time Accessibility: Provides 24/7 access to customers. Users can open accounts remotely via their mobile banking app or internet banking portal.
Supports All Banking Products: BankFlex® Open Account supports all products including current/operational, savings, deposits, loans, and cards.
Personalized and Configurable Workflows: Banks can automate the process of evaluating new customers using rules-based scoring, underwriting, and customer verification.
Enhanced Customer Interaction Tracking: Provides real-time insights into customer onboarding journeys to optimize engagement and enhance transparency.
Empowerment Through eKYC: Enables streamlined account opening process by leveraging electronic Know Your Customer.