Customers' expectations are shaping the banking experience of the future. Banks need to strategically deliver an end-to-end customer experience consistently across channels. BankFlex's digital omni-channels meet high expectations for a frictionless customer journey. BankFlex® helps your bank maximise the value of your customer relationships.

BankFlex is the smart choice for banking business value. Efficiency, skill and experience combine, allowing BankFlex to offer a high-value solution while remaining competitively priced. Your bank will be ready to respond faster to new challenges, opportunities and competitive pressure. Customer satisfaction results in cost savings, customer retention, upsell and cross-sell opportunities. Ease and speed of implementation and independence from the same core and channels add further value to the BankFlex® solution.

Some of the key features of BankFlex omni-channel digital banking solution are:

• Highly intelligent solution with personalised customer experience across channels, automated and smart management of security levels on detection of security threats/frauds, straight through and work flowed back-office processing, dynamic load management, personal finance insights, conversational cross-selling of products, and many more.
• One of the best available in the market which uses latest technologies & trends, BankFlex supports modern techniques like gamification and includes integration with social media sites.
• Overtaking branch networks, BankFlex allows banks to engage with customers over number of alternative channels such as Internet Banking, Mobile Apps, Kiosks & Self-service terminals and Agent banking to provide enhanced customer services and experiences, a lot more effectively and efficiently.
• Omni-channel platform provides seamless end-to-end experience for customers with their bank.
• Integration with enterprise accounting systems of their corporate customers allows banks to strengthen their high-value customer base.
• A highly sophisticated solution for ensuring compliance with global and national bank regulations to eliminate money laundering.
• Delivered with your specification of branding, styling and usability across myriads of devices.