A large population in developing countries is unbanked or underbanked, as these people do not have access to formal banking channels. BankFlex® Agent Banking, also referred to as Tab Banking, extends the reach of banks instantly to the population anywhere through agents, shops, post offices, etc., without any or minimal change to their core and other existing systems.
BankFlex® Agent Banking is available on all mobile devices, like primitive mobile phones, smartphones, tablets, iPads, laptops, and PCs. Agent can assist bank customers to perform several banking services, like KYC, Open accounts, Cash Deposit & Withdrawal, Bill Payments, Remittance and Funds Transfers, Cheque Deposit etc. through this comprehensive channel.
Accessed anywhere: Beneficial for developing countries and rural areas that are still unbanked/underbanked
Reduce Expenses: Agent Banking reduces operating costs and infrastructure investment
Expand Customer Reach: Banks can reach the untouched market through agents, thus increasing their geographical reach and customer base
Customer Satisfaction Bank customers can perform banking operations conveniently from the comfort of their home through agents, thus improving customer relationships and enhancing customer experience
Highly Secured: Agents use completely secured channels and payment methods, validated through N-Factor authentication, biometrics, PINs, etc., for a safe customer transaction
User Friendly and Multilingual: BankFlex Agent Banking application is extremely user-friendly, supports multiple language options, and is simple to use for both agents and customers
Comprehensive Agent Management: Maintain multiple agents and agent networks. Provides management service to set up and manage various types of agents
Monitor Agent Activities: Provides variety of reports for the bank to monitor the channel and agents' activities
