BankFlex® introduces DigiSales—a digital banking solution, representing a new generation of digital banking innovation, powered by intelligent conversations. The solution moves beyond the normal view of chatbots; it facilitates smart, adaptive engagement that drives personalized banking experiences. This, in turn, enables straight-through sales of financial products over digital channels. Your bank can now provide curated offers and features to customers, making them more committed to your brand.
BankFlex® includes an intelligent and multilingual conversation hub that automatically establishes digital conversation with customers to cross-sell banks’ products over digital channels.
It identifies new opportunities based on customer profiles. BankFlex engages clients through digital channels they are already use and trust.
It automatically establishes customer conversations leading to straight-through product sales. The bank’s customers get a personalized solution that is tailored according to their needs.
Welcome to the era of smart conversations and curated digital solutions with BankFlex® DigiSales—where personalized banking experiences create lasting bonds.
Smart and intelligent: A solution that doesn’t just respond – it learns. DigiSales adapts to each customer’s journey and curates conversations according to customers’ preferences.
Curated Personalization: BankFlex offers customers tailored product recommendation after automatically analyzing customer data.
Opportunity Identification: Identifies opportunities based on thorough customer behavioral analysis.
Cross-Sell: Allows banks to cross-sell services including loans and deposits by analyzing user data automatically and crafting conversations through rules-based process.
Insightful Tracking: Each conversation is fully tracked, providing important insights to sales and marketing teams, which can be used to further tune the digital conversation.
Use BankFlex® Digi Sales as a strategic asset for intelligence, personalization, and automated outreach.
