Digital transformation in banking is bringing about automation of tasks along with personalization and intelligent engagement. As banks adapt to evolving customer expectations and increasingly data-driven ecosystems, solutions that combine customer insight, automated outreach, and intelligent product delivery are becoming critical to maintaining competitive advantage.
BankFlex® introduces DigiSales—a digital banking solution, representing a new generation of digital banking innovation, powered by intelligent conversations. The solution moves beyond the normal view of chatbots; it facilitates smart, adaptive engagement that drives personalized banking experiences. This, in turn, enables straight-through sales of financial products over digital channels. Your bank can now provide curated offers and features to customers, making them more committed to your brand.
At the heart of BankFlex® DigiSales is a conversation hub- a multilingual, intelligent system that continuously learns from customer interactions. It identifies cross-sell and up-sell opportunities in real-time, engaging clients through digital channels they are already use and trust.
Welcome to the era of smart conversations and curated digital solutions with BankFlex® DigiSales—where personalized banking experiences create lasting bonds.
Smart and intelligent: A solution that doesn’t just respond – it learns. DigiSales adapts to each customer’s journey, enabling contextual and relevant conversations that lead to action.
Curated Personalization: Move beyond generic marketing. With tailored product recommendation, banking feels personal and accessible.
Opportunity Identification: Identifies opportunities based on thorough customer behavioral analysis.
Cross-Sell: Whether it’s a loan, deposit, insurance or new account type, DigiSales enables automated sales conversations that align with customer needs.
Insightful Tracking: Each conversation is fully tracked, providing important insights to sales and marketing teams, which can be used to further tune the digital conversation.
Use BankFlex® Digi Sales as a strategic asset for intelligence, personalization, and automated outreach.
