In an increasingly connected world, banking communication needs to be flexible and accessible. BankFlex® SMS Banking is an efficient extension of digital mobile banking, which allows banks to send notifications and important messages through SMS facility. This is a 24X7 facility provided by the client, which can work even in non-internet access areas. With mobile SMS banking, banks can send or receive important banking instructions via their customer’s registered mobile number.

BankFlex® SMS banking channel allows banks’ customers to perform enquiries and transactions on their accounts using SMS in a secure environment. BankFlex® SMS banking also allows banks to push SMS messages as per frequency, based on events such as changes in account balances and CRM driven bulk messages like birthday greetings, etc.

BankFlex® integrates with banks’ existing SMS Gateways / BankFlex® SMS gateway to provide SMS banking services. BankFlex® ® provides configurable SMS commands using which customers perform various banking requests and operations.

This BankFlex Omni Channel Features as follows

BankFlex® SMS Banking Key Highlights:

Uninterrupted Accessibility: 24X7 availability for transaction through SMS command

Dynamic Configuration: Banks' staff can dynamically configure formats of these SMS commands

Instant Information: Provide customers with quick access to account balance, transaction details, bill payments etc.

Timely Notification: Instant Push Notification set as per customers and bank information notifications set as per bank’s staff

No-Internet Access: Ensure convenient banking interactions in areas with limited internet connectivity.

User-Friendly: Offer an accessible application, catering even for senior citizens

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